1) How do I wash/ care for my freshly painted walls & surfaces?

It is important to wait at least 28 days after a fresh paint job (interior or exterior) before washing or cleaning the painted surfaces in order to let the paint fully cure. After the 28 days, light soap and water should clean any surface stains on the interior walls. For exterior surfaces, we recommend a regularly scheduled maintenance pressure wash with the appropriate exterior bleach-water mixture.

2) How do I choose the right color?

There are a lot of options when it comes to color and we know that is overwhelming. Straight Edge Painting Pros offers free professional color consultation with the signing of any contract. Our designers will help you identify your style and the color that works best in your home.

3) What are the different “levels” of paint and why do they matter?

Like many consumer products, there are good, better, and best paints within each brand. Each formula’s application and duration are all different.

4) How do I know which quality / type of paint is right for me?

It is best to talk with a professional about your specific needs and expectations for the life of the paint before selecting which brand / formula is right for you.

5) How often should you refresh or repaint the exterior of a home?

The duration of exterior paint varies from home to home. It will depend on what the surface is made of and what elements it is exposed to and how often. We recommend assessing your home every 7-8 years to see if there is a need. Signs your home may need attention include fading, peeling, wood rot etc.

6) What is the chalky residue on the siding or trim of my house?

Chalking is a natural result of exterior paint aging. There are two common ways chalking or oxidation occurs. 1- UV light from the sun breaks down the chemical bond of the paint separating the color agents from the rest of the chemical components. 2- Oxygen causes oxidation when there is a reaction with the binding elements in the paint. The chalky stuff can be wiped off and would eventually wash away with the rain. It is important to know that both UV light and oxygen reduce the viscosity in paint and ultimately thin out the coat that was applied. If you notice chalking on your home, give us a call to get a free estimate on a fresh coat.

7) What are the different kinds of paint finishes, and how do I select them for each room?

There are three most common categories of paint finishes: Flat / Matte, Eggshell / Satin, and Semi-Gloss. Typically, a flat finish is best for ceilings. Semi-Gloss is typically used on doors and trim. Both flat/matte and eggshell/satin are used on walls depending on the look and performance you want. Flat paint hides imperfections better and is a cleaner, more even look for most. Eggshell has a slight sheen and shows imperfections in the drywall should they exist but is best for high moisture and high trafficked areas. It is typically more durable and easier to clean than flat.

8) Can you paint the exterior of my home in the winter-time?

Yes. We offer all of our services year-round. However, to ensure the paint performs the best and your job is at its highest quality, we will only work if the temp reaches a minimum of 40 deg.

9) How quickly can I get a quote?

Most quotes are delivered within 24 hours of your estimate appointment. Should you need a quote immediately, please let us know when making your appointment and we will be happy to accommodate.

10) What are the benefits of working with SEPP?

SEPP is committed to quality and customer satisfaction. We offer professional supervision and management at each of our projects. You will always have a direct form of communication to reach your project manager should you have any questions or concerns throughout the process. To ensure your utmost satisfaction, we do not require a down payment. Payment is accepted at time of completion.

11) How do I prepare my rooms for your visit?

We know your items and furniture are as meaningful to you as your home. In preparation for your project, we ask that you gather and remove what you can prior to our team’s arrival. Decorative items, hanging pictures, frames, personal items and all breakables should be moved to a safe area outside of the project area. Leave the heavy lifting to us. We will carefully move your furniture to the middle of the room and cover it for you.